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Digital Payments Village
Market Places Pavilion
Theatre 1: International and Cross Border
Theatre 1: The Omnichannel Store of the Future Conference
Theatre 2: Digital Sales and Marketing Conference
Theatre 2: Insight & Customer Experience
Theatre 3 - Mobile in Multichannel Conference
Theatre 3: Multichannel Merchandising and Selling Conference
Theatre 4 - Retail Delivery (EDX Conference)
Theatre 4 - Retail Logistics (EDX Conference)
Workshop 1
Workshop 2
Workshop 3
Workshop 4
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Wednesday
, March 25
Digital Payments Village
11:00am •
Let’s go international! Smart strategies for expanding your e-commerce business across borders.
11:25am •
Payments 101: How to Increase Checkout Conversion and Scale
11:50am •
People will buy with mobile - if we let them
12:15pm •
Sell Globally in a Snap with BlueSnap
12:40pm •
Top 3 tips to improve your cross-border conversion rates
1:30pm •
The Future of Payments
1:55pm •
Let’s go International!
2:20pm •
People will buy with mobile - if we let them"
Market Places pavilion
11:00am •
Want to win incremental sales and compete with the likes of Amazon? Demand-driven selling might just be the answer you’re looking for.
11:30am •
The international marketplaces opportunity
12:00pm •
International Marketplaces and International Returns: How to grow your business globally and how to deal with returns.
12:30pm •
Marketplaces Are Eating The World
1:30pm •
Seven Marketplace Hacks to Grow Your Online Business
2:00pm •
3 ways to boost your profits from international marketplaces
Theatre 1: International and Cross Border Conference
10:35am •
Opening Retailer Keynote: Lessons from an IPO
11:10am •
Retailer Case Study: Reaching the Connected Consumer: winning strategies for retail and ecommerce on Facebook
11:45am •
Retailer Case Study: Cross Cultural Brand Consistency
1:00pm •
Panel Discussion: Pinpointing Success Factors for Market Entry in Key Global Retail Hotspots
1:45pm •
Sponsor Case Study: Building a Trustworthy International Brand
2:45pm •
Retailer Case Study: E-commerce as a Growth Driver AND a Brand Builder
3:20pm •
Retailer Case Study: Delivering International Success – Overcoming Logistical Challenges
Theatre 2: Insight & Customer Experience Conference
10:35am •
Opening Retailer Keynote: Wearable Tech, AR, and VR – What’s on the Horizon for Mobile Retail
11:10am •
Retailer Case Study: Data and Insight to Build a Connected Customer Experience
11:45am •
Retailer Case Study: Journey Mapping to Transform Customer Experiences
12:20pm •
Retailer Case Study: Leading Change in Data Engineering for eCommerce
1:00pm •
Panel Discussion: Delivering the Omnichannel Promise
1:45pm •
Time is the real digital currency
2:45pm •
Retailer Case Study: Social as A Gateway to Stronger Customer Connections
3:20pm •
Retailer Case Study: Transcending Channels for a More Connected Customer Experience
Theatre 3: Mobile In Multichannel Conference
10:35am •
Opening Keynote Address: Turning Mobile into Money – key challenges and best practices
11:10am •
Retailer Case Study: Converting Mobile Traffic into Sales
11:45am •
Retailer Case Study: Harmonising Bricks and Clicks
1:00pm •
Panel Discussion: Mobile Technology - The Good, The Bad and The Ugly
1:45pm •
Sponsor Case study: Fraud in the Mobile Channel & How to Avoid It
2:45pm •
Retailer Case Study: Mobile as a Gateway to Increased Personalisation
3:20pm •
Retailer Case Study: Wearable Tech, AR, and VR – What’s on the Horizon for Mobile Retail
Theatre 4 - Retail Delivery EDX Conference
10:35am •
Opening Keynote Address: Crystal Ball Gazing: Aligning your Corporate Strategy with New and Shifting Customer Demands
11:10am •
Sponsor Case Study: Winning on International Delivery - Senior Representative, WN Direct
11:45am •
Retailer Case Study: Meeting New Customer Expectations for Speedy, Flexible Delivery and Returns
1:00pm •
Omni-channel Delivery - winning on customer experience and ROI
1:35pm •
Panel Discussion: Fulfilling Customer Expectations in the Final Mile
2:45pm •
Retailer Case Study: Click and Collect – delivering online shoppers in-store Click and Collect – delivering online shoppers in-store
3:20pm •
Sponsor Case Study: Convenience Delivered: exceeding the demands of the modern consumer
Workshop 1
1:30pm •
Promises Delivered: Keeping up with the ever increasing delivery expectations of today's customers
Workshop 2
10:30am •
Walking before you run: getting started with marketing automation
1:30pm •
Go context-aware or go home. How marketing in 2015 is all about contextualisation that is marketer driven but customer led.
Workshop 3
10:30am •
Tag Management in the Era of Smart Data – The Yellow Pages of Canada case study
1:30pm •
Discover the Power of Personalisation: Getting started with personalisation - Top Tips and Best Practice with Monetate and Boohoo.com
Workshop 4
10:30am •
User Generated Content – Put customers at the heart of your content and commerce strategy
1:30pm •
Display Advertising is Dead. How Programmatic Will Revolutionise Your Display Advertising
2:30pm •
Retail PPC Agency Secrets: Maximising ROI & Getting the best from your agency
Thursday
, March 26
Digital Payments Village
11:15am •
Amzon Payments
11:25am •
Payments 101: How to Increase Checkout Conversion and Scale
11:50am •
People will buy with mobile - if we let them
12:15pm •
Sell Globally in a Snap with BlueSnap
12:40pm •
Top 3 tips to improve your cross-border conversion rates
1:05pm •
International Expansion. Smart strategies to increase conversion at the checkout
1:30pm •
The Future of Payments
2:20pm •
People will buy with mobile - if we let them"
Market Places pavilion
11:00am •
Want to win incremental sales and compete with the likes of Amazon? Demand-driven selling might just be the answer you’re looking for.
11:30am •
The international marketplaces opportunity
12:00pm •
International Marketplaces and International Returns: How to grow your business globally and how to deal with returns.
12:30pm •
Marketplaces Are Eating The World
1:30pm •
Seven Marketplace Hacks to Grow Your Online Business
2:00pm •
3 ways to boost your profits from international marketplaces
Theatre 1: The Omnichannel Store of the Future Conference
10:35am •
Opening Retailer Keynote: Top Tips for Developing a Winning Multi-Channel Shopping Experience
11:10am •
Session Reserved for Sponsor
11:45am •
Retailer Case Study: Online and the Rebirth of the High Street
12:30pm •
Retailer Case Study: Evaluating Consumer Trends in China
1:05pm •
Panel Discussion: The Omni-channel Store of the Future
1:50pm •
Retailer Case Study: "UX First" - Design and Usability for conversion
2:25pm •
Retailer Case Study: Bridging Technology and Customer Experience to Win at Multichannel
Theatre 2: Digital Sales and Marketing Conference
10:35am •
Opening Retailer Keynote: Online and the Rebirth of the High Street
11:10am •
Retailer Case Study: Embracing the Digital Today By Bringing the Customer into Boardroom
11:45am •
Retailer Case Study: Social Media to Tap into Customer Mindsets and Drive Forward Business Strategies
12:30pm •
Retailer Interview: Search to Enhance the Multichannel Experience, Maximise Engagement and Lift Conversions
1:05pm •
Panel Discussion: Unlocking the Potential of Digital Marketing to Level the e-Tail Playing Field
1:50pm •
Sponsor Case Study: From Distraction to Dream – putting email at the heart of your multichannel marketing
2:25pm •
Retailer Case Study: Managing your Corporate Reputation in the Digital Today
Theatre 3: Multichannel Merchandising and Selling Conference
10:35am •
Opening Keynote: The Future of Retail
11:10am •
Sponsor Case Study: Connecting Shoppers to Products to Accelerate E-Commerce Revenues
11:45am •
Retailer Case Study: Personalisation to Breathe Life into Your Brand Story
12:30pm •
Retailer Case Study: Multi-Channel Merchandising – challenges and learnings from a different type of retailer
1:05pm •
Retailer Case Study: Responsive Design
1:50pm •
Retailer Case Study: Design and Usability for Satisfaction and Conversion
2:25pm •
Retailer Case Study: Merchandising to Conquer International Markets
Theatre 4 - Retail Logistics EDX Conference
10:35am •
Sponsor Case Study: Time to Level Up – The tale about the Full-Circle Brand Experience
11:10am •
Keynote Address: Automation in a D2C, Omni-channel World
11:45am •
Retailer Case Study: Flexing your Fulfillment and Delivery Systems to Prepare for Seasonal Peaks and Troughs
12:30pm •
Retailer Case Study: Top Tips for Establishing Greater Transparency for an End- to -End Supply Chain
1:10pm •
Retailer Case Study: Bringing Supply Chain into the Board Room
1:50pm •
Retailer Case Study: Multi-Channel Returns Management – Turning a logistical challenge into a commercial opportunity
2:25pm •
The Power of Platforms
Workshop 1
10:30am •
Promises Delivered: Keeping up with the ever increasing delivery expectations of today's customers
Workshop 2
10:30am •
How Bravissimo, Lulu Guinness and Shoe Zone conquered their email marketing challenges to increase sales
11:30am •
How Bravissimo, Lulu Guinness and Shoe Zone conquered their email marketing challenges to increase sales
Workshop 3
10:30am •
Act local to win Global – Efficiently overcoming the barriers for Cross-Border sales with localised customer experience
Timezone
IRX / EDX
America/Los Angeles
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IRX / EDX
Mar 25
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26, 2015
Wednesday
, March 25
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, March 26
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Digital Payments Village
Market Places pavilion
Theatre 1: International and Cross Border Conference
Theatre 1: The Omnichannel Store of the Future Conference
Theatre 2: Digital Sales and Marketing Conference
Theatre 2: Insight & Customer Experience Conference
Theatre 3: Mobile In Multichannel Conference
Theatre 3: Multichannel Merchandising and Selling Conference
Theatre 4 - Retail Delivery EDX Conference
Theatre 4 - Retail Logistics EDX Conference
Workshop 1
Workshop 2
Workshop 3
Workshop 4
Filter By Type
Digital Payments Village
Market Places Pavilion
Theatre 1: International and Cross Border
Theatre 1: The Omnichannel Store of the Future Conference
Theatre 2: Digital Sales and Marketing Conference
Theatre 2: Insight & Customer Experience
Theatre 3 - Mobile in Multichannel Conference
Theatre 3: Multichannel Merchandising and Selling Conference
Theatre 4 - Retail Delivery (EDX Conference)
Theatre 4 - Retail Logistics (EDX Conference)
Workshop 1
Workshop 2
Workshop 3
Workshop 4
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