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Thursday, March 26 • 10:30am - 12:30pm
Promises Delivered: Keeping up with the ever increasing delivery expectations of today's customers

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Delivery remains a huge priority for both consumers and merchants, online shoppers now expect Amazon-level service as standard.  It’s no longer good enough to price match; online retailers, big and small, need to differentiate on service. Delivery is becoming a major factor in basket abandonment with 53%* of consumers citing unsatisfactory delivery terms as the reason for not making the final purchase.  Fast and free delivery is no longer the domain of major retailers.  Whether you’re a smaller merchant doing 10,000 transactions a month, or a larger retailer doing a million transactions a month, delivering on your brand promise doesn’t have to be complex, costly and disruptive to your business.

In this session, Scurri, a leading cloud based fulfilment platform that easily integrates parcel carriers and merchants, will demonstrate how their delivery technology is used by Zara, Oxendales, FlatSpot and Ramp People to drive customer acquisition and loyalty in a simple and cost effective way.

avatar for Jonny Orange

Jonny Orange

Director of Sales, Scurri
Jonny Orange, joined Scurri as Director of Sales in Autumn 2014. Over the past decade he has specialised in helping up and coming eCommerce software companies such as Endeca and Teleafgrow within the UK market. He has worked with European companies of all sizes and across all industries... Read More →
avatar for Rory O’Connor

Rory O’Connor

CEO and Founder, Scurri
Rory O’Connor founded the cloud based eCommerce delivery platform Scurri in November 2010. Rory has raised over €3M investment from VC’s, business angel investors and Enterprise Ireland, which has since allowed Scurri to expand into the UK market. Prior to founding Scurri... Read More →
avatar for Philip Shaw

Philip Shaw

Founder and CEO, The Ramp People
Starting with one phone, a computer and a fax machine, Philip launched The Ramp People out of a spare bedroom. He’s since built The Ramp People into a company known to be the worldwide ramp experts, selling a diverse range of products, from a small wheelchair ramp, a motorcycle... Read More →
avatar for TiOsnat


Solution Consultant, Brightpearl
Ti has an insatiable curiosity to solve retailers’ business problems through the use of modern technology. A graduate of Law and Business at the University of Plymouth, Ti joined Brightpearl in early 2012. Whilst at BrightpearlTi has worked with over 300 retailers, helping them... Read More →

Thursday March 26, 2015 10:30am - 12:30pm PDT
Workshop 1 Workshop 1

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