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Wednesday, March 25 • 11:10am - 11:40am
Retailer Case Study: Data and Insight to Build a Connected Customer Experience

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Creating visibility of data from all channels in one place is a key competitive advantage, allowing retailers to deliver a seamless and personal experience across the business. What role does data, tools and people play in this process and how can communications be optimised across all channels?


Speakers
avatar for Neil Sansom

Neil Sansom

eCommerce Director, Moss Bros Group Plc
Neil Sansom is currently Ecommerce Director for Moss Bros, prior to this he was Marketing Director for 3 years at M & M Direct where he led the online Sales growth. Previously Neil worked with the world’s second largest e-tailer, Otto Group, where, as Business Development Director, he launched the innovative fashion brand, Oli.co.uk. Wider experience includes marketing and commercial experience at Kingfisher, Freeserve and Shop... Read More →


Wednesday March 25, 2015 11:10am - 11:40am
Theatre 2: Insight & Customer Experience Conference