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Wednesday, March 25 • 11:45am - 12:15pm
Retailer Case Study: Meeting New Customer Expectations for Speedy, Flexible Delivery and Returns

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How are retailers adapting to drive a more positive customer experience with more flexible delivery and returns? Where are the growth opportunities and where can costs be minimised/ROI achieved?


Speakers
avatar for Maxim Romain

Maxim Romain

General Manager, Wayfair Europe
Maxim Romain (French): current GM for Wayfair Europe, Maxim was previously their head of European Operations for 3 years. Before joining Wayfair, Maxim worked 8 years in Asia for leading Sports Retailer Decathlon in various operations management functions. Maxim owns a Master degree in engineering at Ecole Centrale and a MBA at INSEAD


Wednesday March 25, 2015 11:45am - 12:15pm
Theatre 4 - Retail Delivery EDX Conference

Attendees (32)